24/7 Lost Pet Support: 1-800-938-4909

Last Updated on June 10, 2025.

TERMS OF SERVICE

Welcome to petregistrationandrecovery.com (the "Site"). Pet Registration & Recovery ("PRR" "our" "we" "us") maintains this Site as a service to our customers. Please review these terms and conditions (these "Terms") carefully before using this Site and purchasing the products or services we offer (collectively the "Services"). If you do not agree to these Terms, you should not use this Site. Each user of the site shall be referred to as a "user" or "you" throughout these Terms.

1. Acceptance of Terms

By accessing or using the Site and/or the Services, you agree to comply with and be bound by these Terms. Each use by you of the Site or the Services shall constitute and be deemed your unconditional acceptance of these Terms. The Terms may be modified at any time by PRR upon posting of the modified Terms. Any such modifications shall be effective immediately. You can view the most recent version of these terms at any time on this page, petregistrationandrecovery.com/terms_of_service. Accordingly, you should visit the Site and review these Terms periodically to determine if any changes have been made and each time you purchase Services. Your continued use of this Site or the Services after any changes have been made signifies and confirms your acceptance of any such changes or amendments to the Terms.

2. Use of the Site

a. Intended Audience

This Site is intended for adults only. If you are under the age of 18, you must have the consent of a parent or guardian to use the Site.

b. License to Use

PRR grants you a limited, revocable, nonexclusive license to use this Site solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the Site, reverse engineer or break into the Site, or use materials, products or services in violation of any law. The use of this Site is at the discretion of PRR and PRR may terminate your use of this Site at any time.

c. Ownership

All content included on this Site is and shall continue to be the property of PRR or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use or publication by you of any such content or any part of the Site is prohibited, except as expressly permitted in this Terms. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this Site.

3. Services

Our Services include:

  • i. Pet Microchip Registration
  • ii. Lost Pet Alerts, including both free and paid versions
  • iii. Pet Beds and Pet Accessories
  • iv. Name Tags
  • v. Microchip Kits
  • vi. Referrals to Third Party Service Providers

b. User Account; Registration

Some areas of the Site, including the use of certain features of our Services, may require you to create an account by selecting a username and password. You are fully responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account. You agree to immediately notify PRR if you know, or have reasonable grounds to suspect, that your username and password have been compromised. PRR shall not be responsible for any user's failure to abide by this paragraph.

c. Content submitted by Users

PRR does not claim ownership of any informational content submitted by users about their pets. By using the Site, you agree to grant PRR a non-exclusive, royalty free license to use, distribute, reproduce, modify, and display any informational content submitted in connection with the Services. This license exists only so long as your content remains on the Site.

d. Fees and Payments

i. Generally

All Services must be paid for when ordered. Without payment the Services will not be fulfilled and you will not receive the benefit of the Services.

1. Payment Methods

PRR accepts major credit/debit cards and other payment methods as indicated on our Site. You are responsible for providing valid payment details and ensuring sufficient funds for payment processing.

2. Changes to Fees

PRR reserves the right to modify the fees and pricing at any time. Changes will not affect current active plans but will apply to future renewals, new registrations or purchases of Services.

3. Refund Policy

We offer a 72-hour refund policy for the Services. If you are not satisfied, you may request a full refund within 72 hours of purchase. To request a refund, please contact our customer support team at help@petregistrationandrecovery.com or call 1-800-938-4909. Refunds will be processed to the original method of payment within 5-10 business days.

ii. Pet Microchip Registration

When registering your pet(s), you may choose from a Yearly Plan or a Lifetime Plan. The Yearly Plan requires annual renewal to maintain active registration and continued access to our services. If not renewed before the end of the billing period, services may be suspended. It is the user's responsibility to renew before expiration to maintain uninterrupted service. The Lifetime Plan is a one-time payment that provides lifetime registration without the need for renewal.

4. SERVICES DISCLAIMER

5. Privacy

Your visit to our Site is also governed by our Privacy Policy. Please review our Privacy Policy at petregistrationandrecovery.com/privacy_policy.

6. Trademarks

Pet Registration & Recovery, and others are either trademarks or registered trademarks of PRR. Other product and company names mentioned on this Site may be trademarks of their respective owners.

7. User Conduct

You agree not to use the Site and/or the Services to:

  • a. Upload, post, or transmit any informational content that is unlawful, defamatory, vulgar, obscene, libelous, invades the privacy of another, threatens another person or entity, or is otherwise objectionable;
  • b. Harm legal minors;
  • c. Collect personal information on, "cyberstalk" or harass another user, or engage in conduct that negatively affects the online experience of another user;
  • d. Impersonate another user, person, or entity, including any official or employee of PRR;
  • e. Intentionally or unintentionally violate any local, state, or federal law, including violations of the Copyright Act;
  • f. Upload, post or transmit any software or files that contain software viruses or other harmful computer code;
  • g. Interfere with the operation of PRR web servers or other computers or Internet or network connections;
  • h. Upload, post or transmit any informational content that is the copyrighted, patented or trademarked intellectual property of another, or the trade secret of or confidential information of another;
  • i. Upload, post or transmit any unsolicited or unauthorized advertising, including "spam" or "junk mail."

PRR does not allow users to upload, post, or transmit content on the Site beyond the information required for pet microchip registration and recovery efforts. However, PRR reserves the right to review and manage submitted registration information and informational content to ensure compliance with these Terms and applicable laws. PRR may suspend or terminate an account immediately, and without notice, if it determines that false, misleading, or unauthorized information has been provided. Additionally, PRR may disclose any submitted registration information and/or informational content users provide to the Site, if such disclosure is necessary to enforce these Terms, to respond to claims of intellectual property infringement, to comply with legal process, or to protect the rights of PRR, the public, or other users.

8. Compliance with Laws

You must abide by all Federal, State and local laws. If you are outside the United States you must comply with all local laws with respect to your online conduct, as well as the export of data to the United States or to your country or residence. You further agree that information provided by you is truthful and accurate to the best of your knowledge.

9. Indemnification

You agree to indemnify and hold PRR, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (the "Indemnified Parties") harmless from any breach of these Terms by you. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorneys' fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of any content or information or service accessed from this Site.

10. Disclaimer

a. GENERALLY

THE INFORMATION AND/OR SERVICES ON THIS SITE IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS. YOU AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK. PRR DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE OR SERVICES.

b. SERVICE SPECIFIC

Without limiting the foregoing general disclaimer, below is a list of disclaimers specific to our various Services.

i. Microchip Registration

PRR warrants it will maintain your registration in accordance with your specific purchase. PRR does not warrant that maintenance of your registration will guarantee your pet will be found in the event it is lost. PRR does not guarantee its database will be void of any viruses or other deficiencies that result in the loss of your registration.

1. Pet Ownership

Registering your pet's microchip with PRR does not have any legal effect on pet ownership, including but not limited to your rights in an to a specific pet. PRR does not, and will not, make any representations as to the legal ownership of any pet registered with PRR.

2. Microchip Registration Transfer

PRR makes no guarantees that it will allow for microchip registration account transfers. In the event you wish to transfer your microchip registration to a third party, PRR will require adequate documentation and assurances to make such transfer. PRR will determine, in its sole discretion, whether adequate documentation or assurances have been received and has no liability to you or a third party for its determination.

ii. Microchips

PRR makes commercially reasonable efforts to purchase third-party microchips from suitable vendors. However, PRR makes no guarantees, warranties or representations as to the Microchips, including but not limited to the suitability, effectiveness, longevity, lack of defects or its ability to assist in finding your pet.

iii. Lost Pet Alert Services

If your pet is lost and you want PRR to contact potential locations that may have custody of your pet, PRR will do so for a fee as described on the Site. Upon your paid request, PRR will make commercially reasonable efforts to contact locations and inform the locations of your lost pet status. PRR makes no guarantees, representations or warranties that these paid Services will result in locating your pet. Locations that may have custody of your pet, including but not limited to shelters and veterinary clinics, are not open 24-hours a day.

11. Limitation of Liability

UNDER NO CIRCUMSTANCES WILL PRR BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE SITE, YOUR SITE USE, OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR CONTENT IS TO CEASE ALL OF YOUR USE OF THE SITE OR SERVICES. PRR'S ENTIRE LIABILITY FOR YOUR USE OF THE SITE OR SERVICES RESULTING IN DAMAGES SHALL BE LIMITED TO THE AMOUNT YOU PAID TO PRR IN THE 12 MONTHS PRECEDING ANY SUCH DAMAGES OR LOSSES.

You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in these Terms that directly conflict with such laws may not apply to you.

12. Use of Information

PRR reserves the right, and you authorize us, to use and assign all information regarding Site uses by you and all information provided by you in any manner consistent with our Privacy Policy.

13. Copyrights

If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing all of the following information to PRR:

  • a. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  • b. A description of the copyrighted work that you claim has been infringed;
  • c. A description of where the material that you claim is infringing is located on the Site;
  • d. Your address, telephone number, and e-mail address;
  • e. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • f. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

You can contact our team at help@petregistrationandrecovery.com.

14. Applicable Law

You agree that the laws of the state of Wyoming, without regard to conflicts of laws provisions, will govern these Terms and any dispute that may arise between you and PRR or its affiliates.

15. Severability

If any provision of these Terms shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

16. Waiver

The failure of PRR to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. Any waiver of these Terms by PRR must be in writing and signed by an authorized representative of PRR.

17. Termination

PRR may terminate these Terms at any time, with or without notice, for any reason.

18. Relationship of the Parties

Nothing contained in these Terms, your use of the Site, or your use of the Services shall be construed to constitute either party as a partner, joint venturer, employee or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent contractors responsible for its own actions.

19. Contact Information

Pet Registration and Recovery

1309 Coffeen Avenue STE 1200

Sheridan, Wyoming 82801

Phone: 1-800-938-4909

Email: help@petregistrationandrecovery.com

Terms of Service for PetRegistrationandRecovery.com

Last updated: October 1, 2024

Welcome to PetRegistrationandRecovery.com. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.

1. Use of Service

PetRegistrationandRecovery.com is operated by Pet Registration and Recovery LLC. Our service is designed to help pet owners register their pets and aid in their recovery if lost.

2. User Accounts

To use certain features of our service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

3. Content

You retain all rights to the information you provide about your pets. By submitting this information, you grant us the right to use, reproduce, and distribute such content in connection with our service.

4. Prohibited Activities

You agree not to engage in the following activities:

  • Use the service for any unlawful purpose
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the integrity of the service

5. Refund Policy

We offer a 72-hour refund policy for our services. If you are not satisfied with our service, you may request a full refund within 72 hours of your purchase. To request a refund, please contact our customer support team at help@petregistrationandrecovery.com or call 1-800-938-4909. Refunds will be processed to the original method of payment within 5-10 business days.

6. Limitation of Liability

Pet Registration and Recovery LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our service.

7. Modifications

We reserve the right to modify or replace these Terms at any time. It is your responsibility to check the Terms periodically for changes.

8. Governing Law

These Terms shall be governed by the laws of the State of Wyoming, without regard to its conflict of law provisions.

9. Contact Information

If you have any questions about these Terms, please contact us at:

Pet Registration and Recovery LLC

1309 Coffeen Avenue STE 1200

Sheridan, Wyoming 82801

help@petregistrationandrecovery.com

Phone: 1-800-938-4909